Royal Signals Museum - Research

GENERAL ENQUIRIES AND RESEARCH

Regrettably, as a Museum with limited resources we cannot answer telephone enquiries.  You should contact us in writing or by e-mail initially giving us your contact details and as much information about your query as possible. Once you have made contact with us in writing the person assigned to answer your enquiry may well make contact with you by telephone or e-mail in order to provide you with the most efficient service possible.

We operate a written research service for which there is a minimum administration fee of £10.00, for which you should enclose a cheque with your enquiry, made payable to the Royal Signals Museum, or your credit card details (Visa/MasterCard).  The fee is payable in advance, regardless of result.  Should you wish to avail yourself of this service please submit your enquiry by post to:

Please give as much detail regarding your enquiry as possible and include your telephone number and e-mail address.  We will then reassess the enquiry and inform you should the required research incur a further charge.

Please note that we are not always able to supply the information requested and it may not be possible to take your enquiry any further.

Important. It should be noted that the museum archive does not hold the personal service records of those who served with the Corps.  If you are seeking information about the details or record of service of an individual please see below on how to go about obtaining your information.

PHOTOGRAPHS, COPYING AND RESEARCH CHARGES FOR 2006

Photographs

The Museum is able to take high definition digital images of Museum artefacts on request, if we do not already have photos on file of any specific exhibit. 

The Museum can carry out a variety of copying services.

Research

HOW TO OBTAIN DETAILS OF BRITISH ARMY SERVICE RECORDS, MEDALS AND INFORMATION OF PERSONNEL WHO SERVED IN THE ROYAL SIGNALS OR RE SIGNAL SERVICE (PRE-1920).

Frequently asked questions by people who are researching details of personnel who served in Royal Signals. 

1. Where can I find the ARMY SERVICE RECORDS for serving Officers and Soldiers and those whose regular or reserve service ended after 1997?

Army Personnel Centre,
Disclosures 1
Mailpoint 520
Kentigern House
65 Brown Street
Glasgow, G2 8EX

e-mail: apcsec@btconnect.com

Telephone: 0141 224 2023 or 3303   Fax: 0141 224 3522

2. Where can I find information about Officers and Soldiers whose regular or reserve service ended between 1921 and 1997?

Army Personnel Centre,
Historical Disclosures,
Mailpoint 400,
Kentigern House,
65 Brown Street,
Glasgow G2 8EX

The Ministry of Defence does not normally release information from a service record to persons other than the individual concerned or their next of kin. There is a search fee for genealogical enquiries.

3. Where can I find the personal records of Officers and Soldiers who served pre-1921?

Because of bombing in 1940 only about 25% to 30% of soldiers' records from the period 1914-1920 have survived.

The Keeper of Public Records,
The National Archive,
Ruskin Avenue,
Kew,
Richmond,
Surrey TW9 4DU.

Telephone: 020-8876 3444.
Fax: 020-8878 8905.
Website: http://www.pro.gov.uk

4. Where can I find information about Honours, Awards and Medals?

Ministry of Defence Medal Office,
Building 250,
RAF Innsworth,
Gloucester,
GL3 1HW. Tel: 01452 712612.

Enquiries about decorations for gallantry and distinguished service (except those relating to Northern Ireland) prior to 1980 should be addressed to:

The National Archive,
Ruskin Avenue,
Kew,
Richmond,
Surrey TW9 4DU.

Telephone: 020-8876 3444.
Fax: 020-8878 8905.
Website: http://www.nationalarchives.gov.uk/

Awards are announced, sometimes with citations, in Supplements to the London Gazette. Copies of London Gazettes are held in the National Archive at Kew and in several of the principal reference libraries. Any public library should be able to help you find a library that holds it.

Tracing Lost Pals

How can I trace a former Royal Signals colleague?

You can write to the Editor of the Corps Magazine 'The Wire' and ask him to trace your colleague

Editor

The Wire

Blandford Camp

DORSET

DT11 8RH.

The British Legion runs a service called 'Lost Trails' on 0345 725 725 or write to:

The Legion
Centurion Publishing Ltd
17 Britton Street
London
EC1M 5NQ.

You can also register on www.forcesreunited.org.uk